Open Source for Librarians

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Richard writes: "I'm currently working on something on open source, and am looking for some views/experiences from librarians. I would, therefore, be grateful for any responses from librarians to this posting. The kind of things I am interested in are the relevance of open source to librarians, any experiences of using open source (good or bad), hints and tips on using it, and details of any particularly good open source products for librarians. Also, any comments on the current "debate" between Microsoft and the open source community gratefully received! -Richard Poynder, Freelance Journalist, richard.poynder at journalist.co.uk or www.richardpoynder.com.